Phone
07815 954 054
Enquiries@multiprintservices.info
Scheduled weekly On Site Engineer visits of 4 hours or more, for the term of 12 months.
Scheduled weekly On Site Engineer visits of 4 hours or less for the term of 12 months.
Support as required
o All clients' staff have access to technical telephone support Monday to Friday between 8am and 6pm for school supplied equipment.
o BECTA Framework for ICT, Development and Action Plan implementation assistance and advice
o Emergency Support and Recovery for Server or Network Failure (chargeable at the standard hourly rate).
o Engineer reactive to the individual staff needs of each school.
o Fault investigation and resolution.
o Installation of software and upgrades on the server and Pcs.
o Liaison with suppliers and other support agencies.
o Regular time tabled visits.
