Terms & Conditions Apply
All clients' staff have access to technical telephone support Monday to Friday between 8am and 6pm for school supplied equipment.
BECTA Framework for ICT, Development and Action Plan implementation assistance and advice
Emergency Support and Recovery for Server or Network Failure Engineer reactive to the individual staff needs of each school.
Fault investigation and resolution.
Installation of software and upgrades on the server and Pcs.
Liaison with suppliers and other support agencies.
Regular time tabled visits.
Full SLA available upon request